Everything you need to know before your consultation
What should I expect out of a consultation?
You and your genetic counselor will communicate prior to your appointment to discuss your goals for the session. Appointments typically last between 45 minutes and one hour. Following the appointment, you will receive a secure email summarizing your appointment and our discussion that you can share with your healthcare provider. Included in the cost of the session, you are also entitled to a 15 minute phone call after the session to answer questions or follow up about test results.
What do I need to bring to my consultation?
Prior to your appointment, we encourage you to learn about health conditions in your family. Specifically, try to learn the following…
- Is there anyone who has had more than three miscarriages?
- Is there anyone with intellectual disability (what used to be called mental retardation)?
- Are there any health conditions that are present in multiple generations?
- Is there anyone who has been diagnosed with a genetic conditions or ever had genetic testing?
If we will be discussing test results, the genetic counselor will send you a secure email prior to the appointment that you can securely reply to attaching your test results.
You will also be asked to pay for the consultation during the call via credit or debit card.
When are appointments available?
We understand that often times multiple family members want to participate in a session, which can be difficult to schedule. To accommodate, appointments are available during normal business hours as well as evenings and weekends.
Do you order genetic tests?
Family Forecast does not order genetic testing. After your consultation, your genetic counselor can work with your healthcare providers and assist them in ordering the tests or interpreting results.
How does billing work?
Family Forecast does not bill insurance. You are responsible for the fees for your consultation. If you have out-of-network insurance benefits, a health saving account or health reimbursement account, we are happy to provide you a receipt so you can attempt reimbursement. Family Forecast cannot give advice on insurance reimbursement or guarantee any reimbursement from your insurance company, health savings account, or health reimbursement account.
How does telemedicine work?
Telemedicine is the use of live-video conferencing for a healthcare appointment.
Prior to your appointment, you will receive an email from your genetic counselor confirming the date and time of your appointment and providing a link to the telemedicine session. Family Forecast uses a service called Doxy.me for HIPAA secure video conferencing and file sharing. No software download or registration is required.
For this consultation, you can use your own personal computer or tablet that has a camera, microphone, and speaker. Computer is recommended over tablet, as using a tablet does require the doxy.me app.
See the video below for more information on Doxy.me.
If you prefer, telephone consultations are also available.
Can I have an in-person appointment?
For client’s in Denver, Colorado, in-person appointments can be arranged. These appointments occur in a public space, such as a library or coffee shop, so client’s must understand that privacy may be compromised.
Learn more about our telemedicine solution
Learn more about genetic counseling
Family Forecast is actively working to be able to serve clients across the country. As additional genetic counseling licenses are obtained, this list will be updated.
We can currently see patients in the following green states.